East Texas Physical Therapy – Text Messaging Privacy Policy
Last Updated: 12/3/25
This Text Messaging Privacy Policy explains how East Texas Physical Therapy (“we,” “us,” or “our”) collects, uses, and protects information when you opt in to receive SMS/text messages from us.
- Information We Collect
When you sign up to receive text messages, we may collect:
- Your mobile phone number
- Your name (if provided)
- Any messages you send to us
No additional personal information is collected unless you voluntarily provide it.
- How We Use Your Information
We use your phone number and any information you provide to:
- Send appointment reminders
- Provide updates related to your care
- Deliver clinic notifications or important alerts
- Respond to your communications
We will never sell, rent, or share your mobile number or message data with third parties for marketing purposes.
- Message Frequency
Message frequency varies based on appointment scheduling, clinic updates, and your interactions with us.
- Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message.
You may also request removal by contacting us at:
Phone: 903-335-8727
- Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. Please be aware that text messaging is not a fully secure communication channel; avoid sending sensitive medical or financial information by SMS.
- Third-Party Messaging Providers
We may use third-party platforms to deliver text messages. These providers are not allowed to use your information for their own purposes.
- Mobile Carrier Disclosure
Mobile carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply.
- Changes to This Policy
We may update this Text Messaging Privacy Policy at any time. Updates will be posted or made available upon request.
- Contact Us
For questions regarding this policy, contact:
East Texas Physical Therapy
Phone: 903-335-8727